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Home›Regulation›

Corporate social responsibility (CSR)

Corporate social responsibility or CSR (Maatschappelijk verantwoord ondernemen, MVO) means that you take into account the effects of your operational management on people, the environment and society within your company. The CSR activities are different with regard to every company. This is related to the sector, the size and culture of the company and the business strategy.

Corporate social responsibility (or sustainable business practice) involve activities that are not regulated by legislation. There are, however, internationally recognised standards and guidelines for CSR such as:

  • The OECD guidelines
  • The ILO standards
  • ISO 26000.

CSR guidelines often involve shared agreements within a group of companies and other stakeholders such as authorities and/or non-government organisations (NGOs).

Quality marks and certificates

You can use different quality marks and certificates to make your CSR activities transparent. A quality mark is a label that is awarded by an independent external party to a product, service or company when it meets standards set in advance.

Product-related quality marks

Product-related quality marks refer to a specific product or service. The quality mark is added to the packaging of the product or is listed when marketing the service. Well-known quality marks are those awarded by the Forest Stewardship Council (FSC) and UTZ CERTIFIED (for coffee, tea, cocoa and palm oil).

Theme-specific quality marks

Theme-specific quality marks concern certain themes such as fair trade or carbon footprints. They can apply to companies and to specific products. Examples are the Max Havelaar Quality Mark and Eco Label (Milieukeur).

General CSR quality marks

General CSR quality marks are related to the CSR level of a whole company. Examples of this are the CSR Performance Ladder (MVO Prestatieladder), the Dutch CSR Quality Mark (Keurmerk NL MVO), the IMA MVO (CSR) Standard and the CSR Indicator (MVO-Wijzer) .

Sustainable purchasing by authorities

If you deliver products or services to authorities, they do not need to be CSR certified. (Local) authorities do, however, consider sustainability requirements in the tendering process. The government uses specific sustainability requirements with regard to 45 product groups. These requirements have been defined in criteria documents. The sustainable purchasing policy of the government will be fully reviewed in 2011 and 2012.

 

Links

Questions?

  • Please contact MVO Nederland

External links

  • CSR Passport (MVO Nederland)
  • FSC Certification (Forest Stewardship Council)
  • Standards & Certification & Monitoring (UTZ Certified)
  • Max Havelaar Foundation

Related links

  • Corporate social responsibility abroad
Related tags: Starting or buying a business, Advertising and promotion, Sales
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