How does Message Box work?

Steps

Step 1: Create your own Message Box

Create your own Message Box (opens in a new window). You can skip this step if you already have a Message Box.

The FAQ section includes further information about creating your user account, the registration procedure and how to use Message Box.

Step 2: Look for the relevant procedure

Look in the overview to find the procedure that you want to organise using Message Box (e.g. applying for a licence, submitting a notification or registering in a register). The overview does not yet include all the procedures that you can organise online via Message Box.

Step 3: Complete the form and gather the annexes required

The procedure’s information page will link to the website of the competent government agency, where you will find further information, as well as the form and annexes required. Complete the form online and save it. If this is not an option, you can print the form, complete it and scan it for submission via Message Box. The same applies to the annexes.

Please note: if the website of the competent government agency does not have an English section, you will be directed to the contact page. The agency will help you find the required information and form. Naturally, you can also contact the agency via Message Box.

Step 4: Submit the form and the annexes via Message Box

Go to your Message Box (opens in a new window).

Create a new message, click 'Select' and find the government agency to which you want to send the form and annexes.

Include the completed form and the annexes as a message attachment.

You will receive a confirmation of receipt from the competent authority. Your application and the rest of the procedure will be conducted online via Message Box. In addition, you will receive the decision about your application and the invoice via Message Box.